If you are experiencing a mental health crisis, please contact 811 immediately or present to your nearest emergency department. For up-to-date information about Newfoundland and Labrador’s COVID-19 response, please visit the provincial government https://www.gov.nl.ca/covid-19/
Bridge the Gapp
Bridge the Gapp is a new way to connect with guidance and support for mental health and addictions in Newfoundland and Labrador.
The best thing about it is its accessibility. From a computer, tablet or a phone in your pocket, you can instantly access content that can provide advice, inspiration, assurance, or direction for finding additional supports when you need it the most.
Mental Health Crisis Line
CHANNAL Peer Support Warm Line
Mental Health and Addictions System Navigator
NL Transition Houses
Gander and Area
Local Crisis Line: 709 256 7707
Toll Free Crisis Line: 1-877-800-2272
Corner Brook and Area
Local Crisis Line: 709-634-4198
Toll Free Crisis Line: 1-866-634-4198
Marystown and Area
Local Crisis Line: 279-3562
Toll Free Crisis Line: 1-877-774-4957
St. John’s and Area
Local Crisis Line: 753-1492
Toll Free Crisis Line: 1-877-753-1492
Carbonear and CBN Area
Local Crisis Line: 596-8709
Toll Free Crisis Line: 1-888-596-8709
DoorWays is a single session, walk-in counselling service:
- Available to youth and adults without an appointment or referral
- A health care professional will meet with you and discuss your concerns on a first-come, first-serve basis.
- DoorWays provides information and support focused on your need. Some examples of what you may want to discuss are: family, health, grief, work, relationships, stress, anxiety, depression, drinking or drug use.
DoorWays is not an emergency service. In an emergency, call 911 or the Mental Health Crisis Line at 1-888-737-4668, or proceed to the nearest emergency department.
To find DoorWays in your area call 811 and a Healthline nurse will provide you with a location near you.
Counsellors are available to support individuals who have mental health or substance use concerns as well as family/friends who are affected. If you are experiencing concerns related to any of the following:
- Alcohol and Drugs
- Anxiety and Stress
- Mental Illness
- Gender and Identity
- Eating Disorders
- Fear and Phobias
- Grief and Loss
- Sexual, Physical and Emotional Abuse
- Family Issues
Or any other not identified here.
To find a counsellor near you:
www.bridgethegapp.ca Service Directory, or call 811 and a Healthline nurse will provide you with a contact number.
Mental Health and Addictions Systems Navigator
Are you having difficulty navigating the system or connecting with a service? Our Navigator is a central point of contact for individuals, family members and stakeholders throughout the province to:
- Problem solve so you can figure out next steps
- Consider options and find the right mental health or addiction service
- Get help in making connections
Call 752-3916 or 1-877-999-7589; VRS calls are welcome
Warm Line 1-855-753-2560 or 753-2560
Need someone to talk to? The Warm Line offers non-emergency, non-crisis telephone support for people in the province who are living with mental health issues. CHANNAL’s trained peer supporters are non-judgemental and have firsthand knowledge; “We understand because we’ve been there”. The Warm Line is available between 11:00 am and 11:00 pm, 7 days a week.
Gambling Help Line 1-888-899-HELP (4357)
The Gambling Help Line is a free, confidential service available province-wide, 24 hours a day. If you or a family member has a gambling concern, please call for information and support.
Smokers’ Helpline 1-800-363-5864
The Smokers’ Helpline is a free, confidential service providing information, resources, support and motivational counselling while you are working toward being smoke free. Connect by phone, text, email or Live Chat. To get started, please call or go online at https://www.smokershelp.net/
Kids Help Phone 1-800-668-6868
Kids Help Phone is always there for you. No matter what you want to talk about, they’re available to listen. No judgment, totally private, 24/7
St. John’s Status of Women Counselling
Call in Counselling Tuesdays 12PM-7PM, Wednesdays 12PM-5PM: 753-0220
Canadian Association for Mental Health
Other online resources
Strongest Families Institute (SFI) is a not-for-profit agency designed to support children and youth from 3-17 years of age:
- This program may be for you if you have concerns about your child’s behaviour difficulties, anxiety, attention deficit hyperactivity disorder, bullying or bedwetting.
- Support is provided to families over the phone and Internet in the comfort and privacy of your own home.
- Families can be referred by a teacher, guidance counselor, physician, nurse, social worker, etc.
Did you know that Newfoundlanders and Labradorians consume the most alcohol per capita in Canada?
Find out about low-risk drinking at:
For more information: Canadian Centre on Substance Use and Addiction (CCSA)
Learn about the current status of cannabis (marijuana) laws in Canada, and the work being done to legalize and regulate it. The Government of Canada provides information at: www.canada.ca/en/services/policing/justice/legalization-regulation-marijuana.html .
I CAN (Conquer Anxiety and Nervousness) Adult program
The I CAN program supports young adults (18-30 years) in learning life skills to overcome anxiety and cope with major life stressors. The program offers distance telephone and online coaching, and is free to residents of Newfoundland and Labrador. The I CAN program is now open for registration. People can sign up by calling Strongest Families Institute directly at 1-866-470-7111 or by visiting www.bridgethegapp.ca.
Regional Health Authorities
Click on: https://www.westernhealth.nl.ca/home/health-topics-main/addictions-prevention-and-mental-health-promotion-2/
Labrador Grenfell Health:
Click on: https://www.lghealth.ca/index.php?pageid=323
For Mental Health information:
All areas in Eastern Health – Email: firstname.lastname@example.org, or Call 709-752-6846
- Measuring positive mental health in Canada: Myths and Facts:
- Community Partners Link https://www.gov.nl.ca/hcs/mentalhealth-committee/mentalhealth/national-and-local-partners/
- The Community Addictions Prevention and Mental Health Promotion Fund is a provincial project fund for individuals and not-for-profit community groups with an interest in these issues.